Personal data and cookie policy

 

Naturally GCC is run by Utmaningarnas Hus in Malmö and Parkallén Invest.

Utmaningarnas Hus i Malmö AB handling of your personal data

Utmaningarnas Hus i Malmö AB protects your personal privacy and strives to protect your personal data in the best possible way. This policy describes why we collect information about you and how the information is handled. We also describe what rights you have. By using our services, you agree to us using your personal data in this way. If you have any questions about this policy, you can always contact us at info@utmaningarnashus.se.

What personal data we process

We collect your personal data, such as name, address, telephone number and e-mail address when you voluntarily share your personal data with us in any way via the website, for example when you contact us via the contact form on the contact page.

When you visit the website, we also collect device information - e.g. anonymized IP address, website settings, operating system, geographical information, platform and screen resolution (via statistical tools).

When you contact us by email or phone, we ask for your personal data, such as your name, company, phone number and email address, and the nature of your request.

How long we keep your data

Utmaningarnas Hus i Malmö AB will retain your personal data for as long as necessary to fulfill the purposes described in this policy. If you unsubscribe from our services, we will delete your personal data as soon as we can, with the exception of de-identified data that we may save for statistical purposes.

What we do with the information

All data is used to provide, perform and improve our services to you. Here you can see what data we process, in what situations and what legal basis we support our use. Data marked with * means that the data is voluntary and we only collect it if you have chosen to provide it.

When you contact us by email, you provide these categories of data

  • Contact details

  • Case details

  • Which contains the following personal data

  • Name*, Email, Phone number*

  • Message in plain text

Which we process according to our legitimate interest to respond to your request.

When you contact us via the web form on our contact page, you provide these categories of data

  • Contact details

  • Case details

  • Which contains the following personal data

  • Name, Email, Phone number*, Subject*

  • Text in the message field

Which we process in accordance with your explicit consent.

When you contact us by phone about events on our premises, you provide these categories of data

  • Contact details

  • Booking information

  • Which contains the following personal data

  • Name, Company*, Email, Phone number

  • Date, time and number of people and desired package

Which we process according to our legitimate interest to respond to your request.

After your visit to Naturally GCC, you may be asked to voluntarily answer a satisfaction survey in which you provide these categories of information

  • Contact details

  • Comments on your visit

  • Which contains the following personal data

  • Company*, E-mail*

  • Comments and ratings on our facilities, activities, food and service

Which we process in accordance with your explicit consent

The protection of your personal data

You should always feel safe when you provide us with your personal data. Utmaningarnas Hus i Malmö AB has therefore taken the necessary security measures to protect your personal data against unauthorized access, modification, dissemination and deletion. For example, all data is stored in a database that is protected by authorization control and firewall.

We will never share your personal data with third parties without your permission. Sometimes we share your personal data with suppliers or subcontractors in order to fulfill our commitments to you.

Customer data may be shared between our sister companies, i.e. Utmaningarnas Hus sometimes shares customer data with Teamtastic Malmö AB and Teamtastic Göteborg AB for marketing purposes.

Customer data linked to bookings is stored in our booking system. The program is not online-based, but the data is stored on a local server.

We transfer information from our booking system to our online email marketing program, MailChimp (read more about how MailChimp protects your data at https://mailchimp.com/legal/privacy/). We transfer name, company and email address and categorize customers into Business, School/Association, Private or Municipal business, in order to send relevant offers. You can unsubscribe from all future mailings at any time by following a link in the mailings or contacting us.

If Utmaningarnas Hus i Malmö AB or a significant part of Utmaningarnas Hus i Malmö AB's assets are acquired by a third party, personal data may be shared with the third party in order for the assignment to be continued.

Your rights

  • As a data subject, you have several rights that you should be aware of.

  • You have the right to request an extract from the register free of charge.

  • You have the right to have your personal data rectified if it is inaccurate, incomplete or misleading and the right to restrict the processing of personal data until it is amended.

  • You have the right to be forgotten, but deletion of personal data cannot take place if it is required to fulfill the agreement or if other Swedish or European law, court or government decision says otherwise, and if it is based on legitimate interest. Should you think that there are no legitimate reasons or that the legitimate interest is incorrect, you have the right to object to the processing.

  • You also have the right to withdraw consent, lodge a complaint about the processing with the Data Protection Authority and object to direct marketing.

Contact us for more information

Utmaningarnas Hus i Malmö AB
Geijersgatan 8
216 18 Limhamn

040-510 175

info@utmaningarnashus.se

Cookies

What are cookies and how do they work?

A cookie is a small text file that the website you are visiting requests to save on your computer. Cookies are used on many websites to give a visitor access to various functions. The information contained in the cookie can be used to track a user's browsing behavior.

There are two types of cookies. One type saves a file on your computer for a longer period of time. It is used, for example, for functions that tell you what is new since the user last visited the website in question. The other type of cookie is called a session cookie. While you are browsing a site, this cookie is temporarily stored in your computer's memory, for example to keep track of the language you have chosen. Session cookies are not stored for a long time on your computer, but disappear when you close your browser.

What do we use cookies for?

  • To measure traffic on the site. For example, which pages of www.naturligtvisgcc.se were visited, when and how. However, such statistics never contain any form of personal information.

  • To simplify your visit to www.naturligtvisgcc.se.

Session cookies

Of course GCC uses session cookies. It lives as long as your browser is open. If you open a new one, a new session cookie is created.

Other cookies

Utmaningarnas Hus i Malmö AB also saves other information in cookies. Among other things, we save a random value that we use to retrieve your preferences (sorting in lists, etc.) in a database.

What cookies are on our website and what they are used for

  • Squarespace cookies - cookies linked to the publishing tool (CMS) on which the website is built(read more).

  • has_js - determines if JavaScript is enabled so that Squarespace can more effectively perform functions to improve user experience.

Google Analytics*

Analytics is used to measure the number of visitors and other statistics related to the visits to www.utmaningarnashus.se.

  • _utma (two years) Used to distinguish users and sessions.

  • _utmz (six months) Used to save traffic sources or campaign to see where the visitor came from.

  • _utmb (30 minutes) Used to determine new sessions/visits.

  • _utmt (ten minutes) Used to throttle the query request.

*The cookies we use do not store any personal information and/or information related to the pages you visit. All data collected by Google Analytics for us to measure visitor statistics on the website is anonymized.

How to prevent cookies from being stored

  • You can delete cookies from your hard drive at any time, but this will cause your personal settings to disappear.

  • You can also change your browser settings so that it does not allow cookies to be stored on your hard disk. However, this will reduce the functionality of some web pages, may prevent access to member pages and may make certain content and features unavailable.

More information on how to prevent cookies can be found at http://www.allaboutcookies.org.

Changing the personal data and cookies policy

We may update this policy. We will update the change on www.naturligtvisgcc.se and also inform you of the changes we have made to the data protection policy.